Tuix AI Agents
Connect a Knowledge Group directly to the Tuix AI Agents solution.
Once a Knowledge Group has resources in it, the fastest way to put it in front of a real conversation is to connect it to Tuix AI Agents, our own AI agents solution. No integration code is required on your side, the agent searches your knowledge on its own.
Get your Group ID from Knowledge groups.
Get an API key from API keys.
Configure your Tuix AI Agents assistant with those two values. See the Tuix AI Agents developer docs for the exact setup.
Tuix AI Agents authenticates end users with their own sign-in, so when a conversation searches your knowledge, it automatically passes that user's real role as the Role Filter. The same Knowledge Group can therefore answer a support agent and a manager differently, with no extra configuration needed here.